News

In November and December 2023, DART held public input on possible bus service cuts that could occur in the City of Des Moines over five years. 

DART shared the following information with riders and residents:  

Riders and other central Iowans should provide feedback on where DART is proposing to build several new bus shelters throughout the Greater Des Moines region. DART is especially interested in feedback anyone may have regarding these proposed locations, specifically if they believe the locations of these shelters would negatively impact the historical or cultural resources available nearby. 

To better serve our customers, DART Customer Service hours will change effective November 13th, 2023.

The new service hours for both phone calls and the window at DART Central Station will be:  

The Des Moines Area Regional Transit Authority (DART) welcomes Anawim Housing as a new unlimited access partner. Through this partnership, effective November 2023, Anawim residents and staff can use DART’s local, express and on-demand bus services any time at no cost.  

Effective Wednesday, November 1, DART Paratransit's Bus Plus program is now offering a new Premium Service Zone, which extends the Bus Plus coverage area to include the full boundaries of each of DART's member communities. The Premium Service Zone trips are non-Medicaid only and cost a premium fare of $30 per trip. The Base Service Zone will remain as-is, at a cost of $3.50 per trip. Additionally, approved Bus Plus riders now have free access to ride on DART’s Fixed Route services. 

DART is partnering with participating public libraries to celebrate Library Card Sign up Week! Use your library card to ride FREE on DART’s Local and Express routes and On Call services September 17-23.

Just show your library card when you board any DART bus. Then settle in with a good book or enjoy DART's free WiFi to listen to an eAudiobook or read an eBook. Check out DART’s curated reading list!

Use the MyDART app trip planner to plan your route to work, shopping or to your local library.

The end of January marks a major milestone for Des Moines Area Regional Transit (DART). After 14 years of service, including 11 years as CEO, Elizabeth Presutti is leaving DART to join her husband who recently accepted a position at Collins Aerospace at their manufacturing facility in Monroe, North Carolina just outside of Charlotte.

Thank you to the riders who shared their feedback in response to major service changes anticipated to take place in West Des Moines and north Des Moines during summer 2023. Please look for additional information to be shared in spring 2023 prior to the service changes.

To learn more about the proposed changes, you may watch the video captured at one of DART’s public meetings or read about each change below: