Due to an outage, DART's phone system and real-time data systems are currently not working.
Because of this, riders will not be able to reach DART Customer Service or Administrative offices via phone until these systems are restored.
The outage is also impacting our real-time data. Because of this, data displaying through the MyDART App and Trip Planner, Google Maps, Text and phone schedule information will display schedule data.
How to reach Customer Service
Riders who need to contact DART Customer Service are asked to please email email@example.com
until the phone system is restored. You can also call 515-802-7813 to be connected to Customer Service.
Due to a large volume of calls to that single phone line, there may be a delay in getting through to a representative. Because of this, we recommend contacting DART via email to receive the fastest response. We apologize for this inconvenience.