Public input sought as DART drafts new fare policy

Posted on November, 5 2013

The public is invited to a series of 11 public meetings November 18-21 to provide input on a new fare policy being developed by DART. The new policy will cover:

  • Types of fare media including cash, passes, tokens and smart cards
  • New options for daily, weekly and monthly passes
  • Transfers for riders paying with cash or tokens

Click here to view a presentation.

Click here to take an online survey survey.

The policy is being drafted in preparation for new fare boxes being purchased by DART. The new fare boxes will accept new types of payments, including of smart cards, which store cash value and/or passes. The new policy will go into effect simultaneously with the installation of the new fare boxes in early 2015.

IMPORTANT NOTE: DART has no immediate plans to raise the price of fares.

The meetings will include a short presentation from DART staff and comment period.

Monday, Nov. 18
Noon – 1:30 p.m., DART Central Station, Multimodal Room, 620 Cherry St., Des Moines
4:30 – 5:30 p.m., South Side Library, 1111 Porter Ave., Des Moines
6:30 – 7:30 p.m., DART Central Station, Multimodal Room, 620 Cherry St., Des Moines

Tuesday, Nov. 19
Noon – 1:30 p.m., DART Central Station, Multimodal Room, 620 Cherry St., Des Moines
4:30 – 5:30 p.m., Urbandale Public Library, Room B, 3520 86th St., Urbandale
6:30 – 7:30 p.m., Altoona City Hall, 407 8th St. SE, Altoona

Wednesday, Nov. 20
1:30 – 2 :30 p.m., Forest Library, 1326 Forest Ave., Des Moines
4:30 – 5:30 p.m., West Des Moines Community Center, 217 5th St., West Des Moines
6:30 – 7:30 p.m., Johnston City Hall, 6221 Merle Hay Road, Johnston

Thursday, Nov. 21
4:30 – 5:30 p.m., East Side Library, 2559 Hubbell Ave., Des Moines
6:30 – 7:30 p.m., Ankeny City Hall, 410 W. 1st St., Ankeny

If you are unable to attend one of the meetings and would like to provide input, please call 515-283-8100, email dart@ridedart.com, or mail to Attn: Fare Policy, DART Central Station, 620 Cherry St., Des Moines, IA 50309. 

Free language, visual, hearing services are available at meetings upon request. Transportation services are also available. For requests, please call DART Customer Service at 515-283-8100 with as much advanced notice as possible.

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