Because of this, riders will not be able to reach DART Customer Service or Administrative offices via phone until these systems are restored.
The outage is also impacting our real-time data. Because of this, data displaying through the MyDART App and Trip Planner, Google Maps, Text and phone schedule information will display schedule data.
How to reach Customer Service
Riders who need to contact DART Customer Service are asked to please email email@example.com until the phone system is restored. You can also call 515-802-7813 to be connected to Customer Service.
Due to a large volume of calls to that single phone line, there may be a delay in getting through to a representative. Because of this, we recommend contacting DART via email to receive the fastest response. We apologize for this inconvenience.
Park & Ride DART to the Iowa State Fair
Fair-goers can park their car and ride DART for a convenient, air-conditioned ride to the Iowa State Fair August 9 - 19, 2018.
Now through October, the Downtown D-Line will start Saturday service at 7 a.m. for the Downtown Farmers' Market. Park your vehicle anywhere along the route, hop on the bus and we'll drop you off near the Market's entrance.
Information found on this website can be provided in an alternative format upon request. Please contact Customer Service at 515-283-8100 to speak to a representative or email firstname.lastname@example.org. DART will do its best to provide the requested alternative format within a reasonable timeframe.