New Fareboxes and Fare Policy Project Page


Welcome to the project page for the coming introduction of new fare boxes on DART buses, as well as a new fare policy -- your source for information on the upcoming changes to how people will pay to ride the bus in Greater Des Moines. You can use this page to just learn more about the project, check up on the progress being made, or provide feedback on the proposed changes.

You can use following quick links to jump ahead to different sections of the project page:


A new fare policy is being drafted in preparation for new fare boxes being purchased by DART. It will go into effect with the installation of the new fare boxes in late 2015 or early 2016. The new policy will cover:

  • Types of fare media including cash, passes, tokens and smart cards
  • New options for daily, weekly and monthly passes
  • Transfers for riders paying with cash or tokens

IMPORTANT NOTE: DART has no immediate plans to raise the price of fares.

Public Meetings

The public provided input prior to the policy being drafted during an initial series of public meetings in November 2013. DART now invites the public to a series of 12 public meetings Nov. 10-19, 2014 to provide feedback on a new DART fare policy draft.

Monday, Nov. 10, 2014
5 – 6 p.m., Altoona Public Library, 700 8th St. SW, Altoona

Tuesday, Nov. 11, 2014
Noon – 1 p.m., DART Central Station, Multimodal Room, 620 Cherry St., Des Moines

Wednesday, Nov. 12, 2014
5 – 6 p.m., Ankeny City Hall, 410 W. 1st St., Ankeny
7 – 8 p.m., Johnston City Hall, 6221 Merle Hay Road, Johnston

Thursday, Nov. 13, 2014
2 – 3 p.m., DART Central Station, Multimodal Room, 620 Cherry St., Des Moines
5 – 6 p.m., North Side Library, 3516 Fifth Ave., Des Moines

Monday, Nov. 17, 2014
5 – 6 p.m., West Des Moines Community Center, 217 5th St., West Des Moines
7 – 8 p.m., Forest Avenue Library, 1326 Forest Ave., Des Moines

Tuesday, Nov. 18, 2014
4:30 – 5:30 p.m., Urbandale Library, 3520 86th St., Urbandale
6:30 – 7:30 p.m., East Side Library, 2559 Hubbell Ave., Des Moines

Wednesday, Nov. 19, 2014
5 – 6 p.m., South Side Library, 1111 Porter Ave., Des Moines
7 – 8 p.m., Jordan Creek Town Center, Community Room, 101 Jordan Creek Pkwy., West Des Moines

November 2014 Presentation

The following video is an online version of the presentation that will be given at the public meetings for those who unable to attend. The video is 31 minutes in length. 

November 2014 Feedback Survey

The following link will take you to a short survey where you can provide feedback on the new fare policy DRAFT. Before starting the survey, please review the material on this webpage first.

To take the survey, CLICK HERE.


Use the following links to view complete documents referenced in the presentation, including the new fare policy DRAFT and a DART Fare Policy Comparison Sheet.

New Fare Policy DRAFT -- CLICK HERE (Updated November 6, 2014)

DART Fare Policy Comparison Sheet --- CLICK HERE (Updated November 4, 2014)


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