DART temporarily suspending fare collection, asking riders who can to board back of buses

Posted: March 17, 2020

DART is making a few changes to promote the health and safety of our riders and employees. These efforts will help our operators practice social distancing, while we maintain service for central Iowans who rely on us for transportation.

Discontinuing fares

Effective March 17, DART is temporarily suspending fare collection, which means riders will no longer need to pay to ride. This includes cash fares, swipe bus passes, mobile tickets, etc. To limit the potential spread of COVID-19, we are asking that riders do not try to put fares into the fareboxes at the front of the buses.

Get on (and off) in the back

Effective March 18, riders who can safely do so should get on and off the bus through the back doors. Anyone needing to board the front of the bus, should alert their driver.

Practice social distancing

Riders should practice social distancing (avoiding coming into close contact with people in public). There are several ways we recommend doing this:

  • Staying at least six feet away from other people in public places, including on the bus, at stops or at DART Central Station;
  • Staying home when you are sick; and
  • Only traveling when you need to, for example, going to work, or going to the grocery store or pharmacy.

Thank you for following our new guidelines. These efforts will help us ensure both your, and our employees, health and safety.

More information on what proactive measures DART is taking can be found at ridedart.com.


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