 Who
is Eligible?
How
Do I Obtain Free Services through Polk County?
If
I Do Not Qualify through Polk County, What Can I Do?
Reservations
Who is Eligible?
Eligibility for Paratransit service to be paid for by an
agency is normally determined by age and/or disability and
income. For example, the gross income for a one-person household
must be under $837 per month, without regard to expenses.
Eligibility for service requires an individual to have a disability
that prevents he/she from using the fixed/regular route city
bus. An application must be completed to determine eligibility.
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How Do I Obtain Free Services through Polk
County?
Low-income persons wishing to take advantage of the free
Paratransit service in Polk County must first make application
to the appropriate funding agency. You can do this by calling
Polk County at (515) 286-3484 or DART Paratransit at (515)
283-8136.
If approved, the customer rides Paratransit at no charge.
The funding agency may restrict the rider to certain types
of transportation, such as: medical appointments, work, grocery
shopping, etc.
Polk County Adult Services does not fund employment or school
transportation.
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If I Do Not Qualify through Polk County,
What Can I Do?
Disabled persons who are not approved for agency-funded transportation
or whose trips are restricted may qualify for Paratransit's
"Bus Plus" services. The Bus Plus program is designed
to provide transportation for people who have a disability
that prevents them from using the fixed route city bus. Bus
Plus passengers may travel for any reason and must pay a fare.
To start the eligibility process, a person must fill out a
"DART Bus Service Eligibility Form". This form must
be submitted to DART's Paratransit Department who will review
the application and mail its results to you within twenty-one
(21) days.
Bus Plus service fulfills Des Moines DART's Americans with
Disabilities Act obligations.
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Reservations
Both Bus Plus and agency-funded riders must make reservations
by calling Paratransit one working day before the trip is
to be taken.
For additional information, please call Paratransit at (515)
283-8136.
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