Posted on August, 2 2021
Riders will notice that DART made some minor changes to its website to update its web platform and improve the ease of use of the site. The changes DART made that will impact riders are described below.
DART updated its menus from “on hover” navigation to “on click” navigation. This means that riders will now need to click on the heading they want to access to view a drop-down menu of options. This change improves accessibility of the site and removes issues riders were having accessing pages and links under the menus.
DART combined all route pages under the following categories: Local Routes, Express Routes, Shuttles, On Call, School Trippers and Flex Connect. To access route pages, riders would select the category, and then read the description of the route and select the route they need. Riders unfamiliar with DART’s services are encouraged to use the MyDART Trip Planner or the links under the How to Ride section to learn how to read a schedule and plan a trip.
Fares and Services
DART combined two former menus into one streamlined menu, titled “Fares and Services.” In this category, riders can find links to various information sources, including details on how much bus fares cost, where to buy bus passes, information on DART’s Paratransit and Rideshare program, and details for employers and riders who use their employee or student ID to ride DART.
DART is excited to update its site in a way that serves riders effectively, while complying with guidelines to ensure it is accessible to all. If you have any questions or concerns about accessing information on ridedart.com, please contact DART Customer Service by email, or by calling 515-283-8100 and selecting option 0.