| Days & Hours of Operation
Des Moines On Call service is available Monday though Friday evenings from 6:30 pm to 10:00 pm. There is no weekend or holiday service.
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A Ride for Everyone
All DART On Call vehicles accommodate service animals and are wheelchair accessible. Adults must accompany children under 6.
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Fares
Click here for On Call Fares.
Please Remember...
DART requires exact fares and all special ID's upon boarding.
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Reservations
You can schedule a ride by calling 283-8100 after 1:00 pm the same day you need service. Please be prepared to provide your name, phone number, date of travel, departure time, destination and desired arrival time. Service is available on a first-come, first-served basis. Trip reservations may be schedule up to 7 days in advance. Repeat trips may also be reserved in advance.
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Pick-Up Times
A DART representative will schedule a pick-up time for your trip, although vehicle arrival time may vary by up to 10 minutes. Upon arrival, the driver will only wait 2 minutes for you to board.
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Flexibility
On Call representatives will make every effort to accommodate your trip needs. During periods of high demand, your trip request may be more easily accommodated if you are willing to travel at a slightly different time or by a less-direct route to your destination.
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Cancellations
To cancel or change your trip reservation, you must call 283-8100 at least 30 minutes prior to the scheduled pick-up, or a "no-show" will be recorded. More than 4 no-shows in a calendar month may result in a suspension of your On Call service.
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