Have a question about DART? This is the place to start.
Customer Service Phone Line: 515.283.8100
Customer Service Representatives are available by phone 6 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday.
Customer Service Window
The Customer Service Window is located in the main waiting area of DART Central Station, 620 Cherry Street, Des Moines. The window is staffed 6:30 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday.
General Office Phone:
515.283.8100
Fax: 515.283.8135
E-mail: dart@ridedart.com
E-mail will be answered within 48 hours on weekdays. If you have a question that requires a faster response, call a customer service representative at 515.283.8100.
Mailing Address
Des Moines Area Regional Transit Authority
620 Cherry Street
Des Moines, IA 50309-4530
Lost and Found
DART maintains a lost-and-found service for its passengers. If you lose an item on the bus, please call 515.283.8100 or visit DART’s Customer Service Window between 6:30 a.m. and 7 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday. Items are kept for 30 days. DART is not responsible for items left on buses, in shelters or on any DART property.
Transit Advertising
Bus and Shelters
515.283.8100
Call between 8 a.m. and 5 p.m. Monday through Friday.
Employment
Job Opportunities
515.283.8100
Call between 8 a.m. and 5 p.m. Monday through Friday.
